Empathy is the key to understanding from "summary" of I Hear You by Michael S. Sorensen
In order to truly understand someone, we must first be willing to step into their shoes. This requires more than just listening to their words - it involves truly empathizing with their feelings and experiences. When we practice empathy, we are able to connect with others on a deeper level, building trust and fostering stronger relationships.
Empathy allows us to see beyond the surface and understand the emotions driving someone's words and actions. It helps us to recognize the humanity in others, regardless of our differences. By putting ourselves in someone else's position, we can gain insight into their perspective and better comprehend their thoughts and feelings.
When we approach conversations with empathy, we are able to...
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