Empathy is essential in communication from "summary" of Effective Communication by Keith Coleman
Empathy plays a crucial role in effective communication. When we empathize with others, we are able to understand their feelings, thoughts, and perspectives. This allows us to communicate in a way that is sensitive and respectful towards them. Empathy helps us to connect with others on a deeper level. By putting ourselves in their shoes, we can better appreciate their experiences and emotions. This helps us to tailor our communication style to their needs and preferences.
When we show empathy in our communication,...
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