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Make the other person feel important from "summary" of How To Win Friends and Influence People by Dale Carnegie

The deepest principle in human nature is the craving to be appreciated. Everyone wants to feel important - to feel valued and respected by others. When you make someone feel important, you are satisfying this fundamental human desire. People are more likely to be receptive to your ideas and suggestions when they feel important. One way to make someone feel important is to show genuine interest in them. Ask them about their interests, their work, their family - show that you care about what they have to say. People love to talk about themselves, so let them. Listen attentively and respond thoughtfully. This simple act of listening can make a person feel truly valued. Another way to make someone feel important is to give them sincere praise. Recogni...
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    How To Win Friends and Influence People

    Dale Carnegie

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